The first 1,000 gallons is $12.00. (This is also the minimum monthly bill.) Every 1,000 gallons after the first 1,000 is $2.00. For example, if you used 5,000 gallons your bill would be $20.00 which is calculated the following way: $12.00 + (4 x $2.00) = $20.00.

*Each residential user shall pay a base rate of $14.42 per month plus $3.44 per 1,000 gallons of average usage. Residential customers will be charged an average based on the water usage from the months of January, February, and March.

Each commercial user shall pay a base rate of $19.16 plus a base rate of $3.44 per 1,000 gallons of usage. The commercial user shall be calculated on a monthly basis determined by the actual usage.

For example, if you are a residential customer and use 5,000 gallons your bill would be calculated the following way: $14.42 + (5 x $3.44) = $31.62.

*Normally we figure a yearly average using the months of January, February, and March. Due to the lack of accurate records kept by the Meadows Water Company, we were unable to figure an average for Meadows customers, so we had to assign an average based on the municipal standard of 5,000 gallons per family. If however, you have your bills from previous months to show that you use less than this, we will be happy to adjust your bill.

Please call us if you have any questions about this policy.

If you ever have any questions or complaints, please feel free to call the City Hall at 417-742-3033 during regular business hours and the Billing Clerk will be happy to help you. We hope you will call us when you have a concern. We can all benefit from open lines of communication. Our staff does not make the policies, but they are required by the Board of Aldermen to enforce them.

If you disagree with your bill, and the Utility Clerk cannot resolve your problem, please send a complaint in writing to the Mayor at P.O. Box 187, Willard, MO 65781 or e-mail This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with your name, telephone number, address and a description of the situation.

If the bill is not paid by the date given on the disconnect notice, the customer will have their service interrupted. A reconnect fee of $50.00 will be charged to every customer account that is disconnected. This fee will be paid in addition to the past due amount of the customer billing before water service is restored.

*The City understands that this is an extreme charge and uses it as a deterrent so that our employees will not be pulled off of other jobs to disconnect and reconnect services.

Water service shall be restored by the end ofthe next business day after full payment has been made for penalties and all outstanding amounts due.

Please call City Hall before disconnect day (28th of the Month) to arrange payment if you are late on your bill.

You can mail your payment, check or money order, to P.O. Box 187, Willard, MO 65781, come by the office at 224 W. Jackson, or make a Mastercard or Visa payment by phone. The City also has a night drop box located next to the parking lot at our office for your convenience.

All bills are due by the 10th of the month. A ten percent penalty is added to your billing amount if not paid by the 10th

Payments must be recieved in the office by the end of the business day on the 10th in order to be considered paid. If you drop your payment in the mail and it is not recieved in the office by the 10th, your payment will be considered late and a ten percent penalty will be added to your utility bill.

All bills are based on actual meter readings, unless inclement weather prevents us from locating and reading the meter. In this case, your bill is estimated based on the previous months reading.