CITY OF WILLARD
224 W. JACKSON
P.O. BOX 187
WILLARD, MO. 65781
HOURS OF OPERATION
8:00am. - 5:00pm.
PHONE: (417)-742-3033
The first 1,000 gallons is $12.00. (This is also the minimum monthly bill.) Every 1,000 gallons after the first 1,000 is $2.00. For example, if you used 5,000 gallons your bill would be $20.00 which is calculated the following way: $12.00 + (4 x $2.00) = $20.00. |
Each residential user shall pay a base rate of $15.44 per month plus $3.68 per 1,000 gallons of average usage.
For residential customers, the monthly sewer bill is based on the average water usage for the mounths of January, February, and March and shall remain unchanged untill the next April, when it will be recalculated.
For example, if you used 7,000 gallons in Jauary; 5,000 gallons in February; and 6,000 gallons in March of water, your sewer average would be figured the following way:
(7,000 + 5,000 + 6,000) = 6,000 gallons of average usage
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If your average usage was 6,000 gallons then your bill would be calculated the following way: (6 x $3.68) + $15.44 = $37.52
If you are a new customer your sewer will be averaged based on the municipal standard average of 5,000 gallons until it is re-evaluated in April. If you provide us with a previous bill showing your average usage as less for three consecutive months we will be more then happy to re-evaluate your sewer average.
*Each commercial user shall pay a base rate of $20.53 plus a base rate of $3.68 per 1,000 gallons of water usage. For example, if you are a commercial customer and use 5,000 gallons of water your sewer bill would be calculated the following way: $20.53 + (5 x $3.68) = $38.93.
Please call us if you have any questions about this policy. |
If you ever have any questions or complaints, please feel free to call the City Hall at 417-742-3033 during regular business hours and the Billing Clerk will be happy to help you. We hope you will call us when you have a concern. We can all benefit from open lines of communication. Our staff does not make the policies, but they are required by the Board of Aldermen to enforce them. |
If you disagree with your bill, and the Utility Clerk cannot resolve your problem, please send a complaint in writing to the Mayor at P.O. Box 187, Willard, MO 65781 or e-mail
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
with your name, telephone number, address and a description of the situation. |
If the bill is not paid or payment arrangement made by 5:00pm on the 27th of the month, the customer will be charged a $50.00 service fee and the customer's service will be shut-off on the 28th. This fee will be paid in addition to the past due amount of the customer billing before water service is restored.
*The City understands that this is an extreme charge and uses it as a deterrent so that our employees will not be pulled off of other jobs to disconnect and reconnect services.
Water service shall be restored by the end of the next business day after full payment has been made for penalties and all outstanding amounts due.
Please call City Hall before disconnect day (27th of the Month) to arrange payment if you are late on your bill. |
You can mail your payment, check or money order, to P.O. Box 187, Willard, MO 65781, come by the office at 224 W. Jackson, or make a MasterCard or Visa payment by phone. The City also has a night drop box located next to the parking lot at our office for your convenience. |
All bills are due by the 10th of the month. A ten percent penalty is added to your billing amount if not paid by the 10th.
Payments must be received in the office by the 10th in order for them to be considered paid. Payments dropped in the mail before the 10th are not guaranteed to be received by the due date, and you maybe charged the late penalty if your payment is not received in the office by the 10th. |
All bills are based on actual meter readings, unless inclement weather prevents us from locating and reading the meter. In this case, your bill is estimated based on the previous months reading. |
EMPIRE DISTRICT ELECTRIC CO.
P.O. BOX 97
GREENFIELD, MO. 65661
1-800-206-2300
visit empire electric website: click here
MISSOURI GAS ENERGY
207 PINE STREET
MONETT, MO. 65708
1-800-582-1234
visit missouri gas energy website: click here
MEDIACOM
1533 S. ENTERPRISE AVE.
SPRINGFIELD, MO. 65804
1-800-234-2157
visit mediacom website: click here
willard zip code is 65781
ADVANTAGE WASTE
(417)-866-8700
visit advantage waste website: click here
ALLIED WASTE SERVICES
(417-865-1717
visit allied waste services website: click here
AUTOMATED WASTE
(417)-869-9008
KARMANN REFUSE SERVICES, INC.
(417)-869-4217
WASTE CORP. OF AMERICA
(417)-831-3195
visit waste corp. of america website: click here
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Last Updated ( Thursday, 02 September 2010 )
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