Utilities Department
ATTENTION PHONE SCAM: There have been multiple calls of individuals pretending to be City Employees.
If you receive a phone call from the City of Willard, and are unsure of the individual calling, please DO NOT give them any information over the phone.
If you have received a phone call that you feel may be malicious please call us at (417) 742-3033 and we will verify if this is correct.
If you receive a phone call from the City of Willard, and are unsure of the individual calling, please DO NOT give them any information over the phone.
If you have received a phone call that you feel may be malicious please call us at (417) 742-3033 and we will verify if this is correct.
Billing Cycle
New Customers: No connections can be made on the day service is applied for. Service will be connected the following business day. To apply for service, new customers must:
Residential Charges
IF YOU HAVE QUESTIONS REGARDING YOUR BILL OR ACCOUNT, YOU MAY CONTACT THE UTILITY DEPARTMENT AT (417) 742-3033, OR EMAIL UTILBILLING@CITYOFWILLARD.ORG OR UTILITYCLERK@CITYOFWILLARD.ORG.
THANK YOU!
- 25th of the month: Bills are mailed.
- 10th of the month: Bills are due. A 10% penalty is added onto bills paid after the 10th.
- 13th of the month: Cutoff notices mailed with a specified disconnection date.
- Monthly disconnection: Service disconnected for non-payment of past due bill - additional non-payment penalty of $50 will be charged.
New Customers: No connections can be made on the day service is applied for. Service will be connected the following business day. To apply for service, new customers must:
- complete an application for service at City Hall
- provide a deposit ($100 or $200 depending on a delinquency check)
- present a photo I.D. of both primary and co-applicant
Residential Charges
- Water Service: $12.60 for the first 1000 gallons, $2.36 per 1,000 gallons thereafter
- Sewer Service: $23.76 as a base rate and $5.30 for every 1,000 gallons of the average
- Water Service: $14.40 for the first 1000 gallons, $2.70 per 1,000 gallons thereafter
- Sewer Service: $27.16 as a base rate and $6.06 for every 1,000 gallons of the average
IF YOU HAVE QUESTIONS REGARDING YOUR BILL OR ACCOUNT, YOU MAY CONTACT THE UTILITY DEPARTMENT AT (417) 742-3033, OR EMAIL UTILBILLING@CITYOFWILLARD.ORG OR UTILITYCLERK@CITYOFWILLARD.ORG.
THANK YOU!