City of Willard, Missouri
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Utilities Department


ATTENTION PHONE SCAM: There have been multiple calls of individuals pretending to be City Employees. 
If you receive a phone call from the City of Willard, and are unsure of the individual calling, please DO NOT give them any information over the phone.
If you have received a phone call that you feel may be malicious please call us at (417) 742-3033 and we will verify if this is correct.  

Billing Cycle
  • 25th of the month: Bills are mailed.
  • 10th of the month: Bills are due.  A 10% penalty is added onto bills paid after the 10th.
  • 13th of the month: Cutoff notices mailed with a specified disconnection date.
  • Monthly disconnection: Service disconnected for non-payment of past due bill - additional non-payment penalty of $50 will be charged.

New Customers: No connections can be made on the day service is applied for. Service will be connected the following business day. To apply for service, new customers must:

  • complete an application for service at City Hall
  • provide a deposit ($100 or $200 depending on a delinquency check)
  • present a photo I.D. of both primary and co-applicant

Residential Charges
  • Water Service: $13.23 for the first 1000 gallons, $2.48 per 1,000 gallons thereafter
  • Sewer Service: $24.96 as a base rate and $5.57 for every 1,000 gallons of the average
Rural Charges
  • Water Service: $14.40 for the first 1000 gallons, $2.70 per 1,000 gallons thereafter
  • Sewer Service: $27.16 as a base rate and $6.06 for every 1,000 gallons of the average

IF YOU HAVE QUESTIONS REGARDING YOUR BILL OR ACCOUNT, YOU MAY CONTACT THE UTILITY DEPARTMENT AT (417) 742-3033, OR EMAIL UTILBILLING@CITYOFWILLARD.ORG OR UTILITYCLERK@CITYOFWILLARD.ORG.

THANK YOU!
City of Willard
224 W Jackson
​PO Box 187
Willard, MO


Hours of City Hall
Monday - Friday
8 A.M.- 5 P.M.
Contact Us
Phone: 417-742-3033
Email: ca@cityofwillard.org